KNEC Communication Skills Notes

Topic 1:Introduction to Communication
Topic 2: Communication Process
Topic 3: Classification of Communication
Topic 4: Forms of Communication
Topic 5: Channels of Communication
Topic 6: Official Etiquette, Protocol and Diplomacy
Topic 7: Writing Skills
Topic 8: Summary
Topic 9: Report Writing Skills
Topic 10: Conducting Meetings and Minute Writing
Topic 11: Interviews
Topic 12: Public Relations and Customer Care
Topic 13: Emerging Issues in Communication

Number of Pages: 71 Pages
File size: 11.7 MB